Top Answering Services Companies in Australia

Businesses require different types of answering services, including automated answering services, virtual receptionist services, call centers, bilingual answering, call forwarding, customer service, etc. Answering service providers in Australia listed here offer a complete range of answering services and custom packages for your specific needs.

Here are the Best Answering Services Providers in Australia

SOI

SOI

With you Whatever Your Journey
Every business is unique, with their own journey story and set of challenges. At SOI, we don’t stop until we understand what makes your business tick. We want to understand and need to understand so we can support you in the best way we can and throughout your journey. Our business is your business! We want to share in your journey by supporting you in what we do best. We are here for you with our serviced offices, virtual office solutions and virtual assistant services. By bringing your business on board with the SOI community you’re joining a rare network of support staff and like-minded business owners and entrepreneurs who want to join you on your journey. We are here for you no matter the size of your business or the industry you are in. ... Read more
Services
  • Business Services
  • BPO Services
Focus in
  • Answering Services
  • < $25

  • 10 - 49

  • 1999

  • Sydney, Australia
The Message Centre

The Message Centre

Activating Your Casual Live Answering Services
The Message Centre is a business support services provider that handles all areas of communication and voice (Call Centre), data management and telecommunication solutions for businesses and organisations. Our business is 24/7 Australian-based, in Melbourne. We provide a personalised service with the ability to facilitate high complexity call answering solutions. We also offer several other tailored services that enhance your internal business and customer service processes such as Complex live answer scripting, Bookkeeping, Debt collection, Lead generation, Market research and Data entry. Here at The Message Centre, we are focused on providing exceptional customer service and offer end-to-end support to our clients throughout their journey with us. ... Read more
Services
  • Business Services
  • BPO Services
Focus in
  • Answering Services
  • < $25

  • 10 - 49

  • 1974

  • Melbourne, Australia
Virtual Office Sydney

Virtual Office Sydney

Telephone Answering services Sydney
Our receptionists are local Australian professionals who work remotely from home offices. Because we make use of telephonists who work remotely we are able to keep our overheads to a minimum and consequently we can offer you our customers some incredibly competitive pricing for our world class service.We have a range of virtual offices to suit most budgets. Many of our virtual offices are in grade A CBD buildings that offer very prestigious addresses. Think of how impressed your potential new customers will be when they see that first class address on your business cards or on your website! ... Read more
Services
  • Business Services
  • BPO Services
Focus in
  • Answering Services
  • < $25

  • 10 - 49

  • Sydney, Australia
Waterfront Executive Offices

Waterfront Executive Offices

In House Secretarial & Phone Answering
Established in 1990, Waterfront Executive Offices rapidly became a leader in the serviced office market, meeting the growing demand for a superior but affordable prime building address for all industries. Our Mission is to provide a professional working environment and exceptional services for companies seeking a central business district (CBD) address in a prestigious executive location. Waterfront Executive Offices specialise in short and long term leasing of executive suites, boardroom and conference facilities and provide full representation of all businesses. Offering a professional working environment and exceptional service, we are the business centre of the future for companies seeking a corporate address in a central business district. ... Read more
Services
  • Business Services
  • BPO Services
Focus in
  • Answering Services
  • < $25

  • 10 - 49

  • Brisbane, Australia
Virtual Address

Virtual Address

First impressions count!
We have a range of virtual offices to suit most budgets. Many of our virtual offices are in grade A CBD buildings that offer very prestigious addresses. Think of how impressed your potential new customers will be when they see that first class address on your business cards or on your website!
Services
  • Business Services
  • BPO Services
Focus in
  • Answering Services
  • < $25

  • 2 - 9

  • Sydney, Australia
New Media Services

New Media Services

Outsourcing/Offshoring
New Media Services Pty Ltd - Tailor-made Business Outsourcing Services. Driving Efficiencies and Growth For Your Business is Our #1 Priority.
Services
  • Business Services
  • BPO Services
Focus in
  • Answering Services
  • < $25

  • 1,000 - 9,999

  • 2007

  • Cranbourne, Australia
OracleCMS

OracleCMS

Customer Management Solutions
OracleCMS are superstars in our field. We know what it takes to make your business the best in its field and can supply top class services to you and your customers.   OracleCMS has become one of Australia’s leading outsourcing providers; we service hundreds of companies across multiple industry sectors. We are a trusted, award winning brand for Customer Management Solutions and we develop an array of platforms for organisations. ... Read more
Services
  • Web Development
  • Software Development
  • Big Data & BI
  • Digital Marketing
  • Business Services
Focus in
  • Answering Services
  • < $25

  • 2 - 9

  • Melbourne, Australia
Virtual Headquarters

Virtual Headquarters

Never Miss a Call Again
Virtual HQ provides small, medium and large businesses with a total Virtual Office solution 24x7. We provide a premium Australian Telephone Answering Service (Virtual Receptionist Service) answering your phone calls 24x7. For a truly national presence we offer Virtual Mail Address subscriptions in over 50 Prime business locations including all major cities.
Services
  • Business Services
  • BPO Services
Focus in
  • Answering Services
  • < $25

  • 50 - 249

  • 2007

  • Sydney, Australia
Virtual HQ Australia

Virtual HQ Australia

We support Australian businesses from ground-up
We’re proud to have built our company on decades of business expertise. Over 10,000 Australian companies turn to us for our virtual receptionist services, and we’re Australia’s leading provider of virtual addresses, helping everyone from start-ups to leading brands expand their presence. We believe our success is thanks to our start-up spirit – constantly updating what we offer to deliver real ROI, always evolving, and always striving for better. We’ve even expanded to the UK, and the USA - where we have become one of the fastest-growing providers of telephone answering services. Whatever stage in our clients’ business lifecycle, our progress is built on delivering quality service – from engaging the best receptionists, to making sure we’re always available for questions, to heavily investing in the technology that gives our clients maximum business growth. ... Read more
Services
  • Business Services
  • BPO Services
Focus in
  • Answering Services
  • < $25

  • 50 - 249

  • 2007

  • Sydney, Australia
Virtual Office Melbourne

Virtual Office Melbourne

Present a professional image to the world.
First impressions count for everything in business and unfortunately having the right address can sometimes mean the difference between signing a deal and not signing. Fortunately, you no longer need to sign a long lease and outlay a pile of cash to secure your prestige CBD address. Virtual Office Melbourne can offer you a premium address in a first rate building in the centre of town. Our Melbourne offices are located at 440 Collins Street and 189 Queen Street. Other businesses located in close proximity to these locations include lawyers, accountants, bankers, financial planners and a variety of other professionals. With the advent of cloud technology it is now easier than ever to work from wherever best suits you at the time. One day you could be working from your home office while the next you could be working out of your favourite cafe. When you have a virtual address there are countless possibilities. ... Read more
Services
  • Business Services
  • BPO Services
Focus in
  • Answering Services
  • < $25

  • 2 - 9

  • Melbourne, Australia
Your Phones Covered

Your Phones Covered

Because sometimes you are busy
We started Your Phones Covered after realising that Australian Small and Medium Businesses needed a service that was more than a voicemail or a message service or worse an annoying “self-service” auto attendant (which usually ended up in leaving a voicemail). Our research showed callers wanted to speak to someone who could help them with their enquiry and that the companies being called wanted to offer a better experience to callers without the extra costs and headaches of employing more people. Voicemail and Auto Attendants (IVRs) were supposed to fix these issues, all they seemed to have done was to annoy the caller and create more work for the person being called. So in 2010 we started the business on a pretty tight budget, no investors, no shark tank! We built the first version of our technology. We built a website for advertising. We hired one receptionist. We hoped! From day one people took us up on our offer of a two-week free trial and most became clients after that, many still are. We started to grow, sometimes not as quick as we wanted, sometimes too fast! As our client base grew we hired more receptionists and wrote better software to run the business. Today we have grown to an awesome team of receptionists who deliver great results to our many clients using the software we have written. As we continue to grow, we continue to invest in our people and our technology to fix any problems that occur. And we don’t plan on stopping there.   ... Read more
Services
  • Business Services
  • BPO Services
Focus in
  • Answering Services
  • < $25

  • 10 - 49

  • 2010

  • Sydney, Australia
1300 Numbers Australia

1300 Numbers Australia

Business with a phone number spells confidence.
We’re not your traditional telco. We're your inbound number experts. Alongside our sister company, 1800 Numbers Australia, we are backed by more than a decade in experience, servicing small to medium business like yours with solutions designed to work harder for you. Powered by Alltel's business telecommunications technology, we are an industry recognised 1300 numbers provider and trusted by businesses across Australia. ... Read more
Services
  • Business Services
Focus in
  • Answering Services
  • < $25

  • 2 - 9

  • 2007

  • Sydney, Australia
Virtual Office Brisbane

Virtual Office Brisbane

City office benefits without the cost!
People are impressed by a prestigious address. Despite the fact that you may be one of the best in your field potential customers may discriminate against you when they discover that you are operating out of a home office. Unfortunately, securing a physical CBD location can be exorbitantly expensive. There is a better way. Why outlay all of that hard earned cash for a physical office space. Virtual Office Brisbane has the ability to offer you a premium CBD address for only a fraction of the cost of a physical space. Our Brisbane offices are located at 241 Adelaide Street and One One One Eagle Street. Both are located in the prestigious 4000 postcode. You will be in good company as other professional located in close proximity to our locations include accountants, lawyers, bankers and financial planners. ... Read more
Services
  • Business Services
  • BPO Services
Focus in
  • Answering Services
  • < $25

  • 2 - 9

  • Brisbane, Australia
Turnkey Receptionist

Turnkey Receptionist

We are here for you 4am – midnight, 7 days a week
We are a Virtual Receptionist Service providing the most personable customer service by home grown receptionists who warm every caller to your business.
Services
  • Business Services
  • BPO Services
Focus in
  • Answering Services
  • < $25

  • 2 - 9

  • 2011

  • Sydney, Australia
Alltel

Alltel

We're your partner in communications
Alltel Australia empowers businesses with telecommunications technology designed to help them thrive amid a changing communication environment. Our solutions support SMEs and enterprises across multiple industries with a focus on seamless collaborations and flexible connections. As a trusted telecommunications provider, we continue working with clients from various sectors, including retail, banking, education and government, to improve and future-proof their business communications through services that span IP telephony, enterprise-level internet, business inbound numbers, advanced voice solutions, office phone systems and professional answering services. ... Read more
Services
  • IT Services
  • Business Services
Focus in
  • Answering Services
  • < $25

  • 10 - 49

  • 2007

  • Melbourne, Australia
Supporting Enterprises

Supporting Enterprises

Your Philippine Staffing Partner
Supporting Enterprises is a premier Australian owned and operated staffing and facility management company providing dedicated offshore staffing services. Headquartered in Perth, Western Australia with contact centers in the Philippines we specialize in providing Filipino staff of the highest standards and at the most highly competitive rates.
Services
  • Web Development
  • Digital Marketing
  • Business Services
  • BPO Services
  • Admin Services
Focus in
  • Data Entry
  • Accounting
  • Payroll
  • Auditing
  • Bookkeeping Services
  • $25 - $49

  • 50 - 249

  • 2008

  • Perth, Australia
Verdi

Verdi

Business Messaging Consultant
Established in 2005 to meet a market need in professional answering services, with a price advantage, Verdi expanded quickly from a state-based entity to a National carrier of products across Australia. Verdi Business messaging is designed with your needs in mind as we expand our portfolio following customer requests for new and exciting products.
Services
  • IT Services
  • Business Services
  • BPO Services
Focus in
  • Payroll
  • Answering Services
  • Data Entry
  • $25 - $49

  • 10 - 49

  • 2005

  • Perth, Australia

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