Businesses require different types of answering services, including automated answering services, virtual receptionist services, call centers, bilingual answering, call forwarding, customer service, etc. Answering service providers in Australia listed here offer a complete range of answering services and custom packages for your specific needs.
Here are the Best Answering Services Providers in Australia
Fonebox is Australia's leading provider of inbound telecommunication services for businesses. Fonebox specialises in Australian Inbound Numbers, including 13, 1300, and 1800 Numbers, 24/7 Australian based Phone Answering Services, Call Routing Solutions, and industry leading Inbound Reporting. Fonebox is focused on low rates, extraordinary service, and custom built solutions. As an extension of our commitment to low rates we developed Fonebox's Price Beat Guarantee: we'll beat any inbound rate. ... Read more
Services
- Business Services
- BPO Services
Focus in
- Answering Services
< $25
10 - 49
2008
- Sydney, Australia
Established by Karen Glass in 2008, Time Well Spent has grown through word of mouth and our range of services has developed in response to our clients’ needs. Today, we have 10 Account Managers providing administration and reception services in our Cheltenham Office handling many long-term accounts. Offering continuity, tailored services and flexibility for busy business owners and entrepreneurs. For the team at Time Well Spent, great customer service is about building trust and developing a proactive working relationship with you. We pride ourselves on being efficient, motivated and highly organised. Our focus is helping you grow your business. ... Read more
Services
- Business Services
- BPO Services
Focus in
- Answering Services
< $25
10 - 49
2008
- Melbourne, Australia
Blazing the trail in outsourced virtual reception and phone answering solutions since 2003. Our promise is to never miss a call on your behalf. OfficeHQ are leaders in virtual receptionist and telephone answering solutions and services. We believe your business, no matter what the size, will benefit from the human connection of having your customer or client calls always answered by a friendly, professional Australian-based receptionist. We’re a fast growing, locally based, Australian private company with global operations in the US and UK providing ‘follow the sun’ 24/7 coverage, if your business needs this. We provide a premium customer experience for every call into your business and strive to exceed your expectations at every level. ... Read more
Services
- Business Services
- BPO Services
Focus in
- Answering Services
< $25
10 - 49
2003
- Sydney, Australia
At Ace Answering we understand your image is important. After we are briefed on your company, our team of professionals will be thoroughly trained to ensure they are equipped to look after your calls and take your bookings. From solo entrepreneurs and small businesses, to large organisations, we have a booking system to fit your needs. Plus, our Virtual Receptionists work 24/7, meaning customers can always book their appointments—even when you’re done for the day. No more double booking, or missed appointments. ... Read more
Services
- Business Services
Focus in
- Answering Services
- Data Entry
< $25
10 - 49
2001
- Melbourne, Australia
Virtual HQ provides small, medium and large businesses with a total Virtual Office solution 24x7. We provide a premium Australian Telephone Answering Service (Virtual Receptionist Service) answering your phone calls 24x7. For a truly national presence we offer Virtual Mail Address subscriptions in over 50 Prime business locations including all major cities.
Services
- Business Services
- BPO Services
Focus in
- Answering Services
< $25
50 - 249
2007
- Sydney, Australia
The Message Centre is a business support services provider that handles all areas of communication and voice (Call Centre), data management and telecommunication solutions for businesses and organisations. Our business is 24/7 Australian-based, in Melbourne. We provide a personalised service with the ability to facilitate high complexity call answering solutions. We also offer several other tailored services that enhance your internal business and customer service processes such as Complex live answer scripting, Bookkeeping, Debt collection, Lead generation, Market research and Data entry. Here at The Message Centre, we are focused on providing exceptional customer service and offer end-to-end support to our clients throughout their journey with us. ... Read more
Services
- Business Services
- BPO Services
Focus in
- Answering Services
< $25
10 - 49
1974
- Melbourne, Australia
Our receptionists are local Australian professionals who work remotely from home offices. Because we make use of telephonists who work remotely we are able to keep our overheads to a minimum and consequently we can offer you our customers some incredibly competitive pricing for our world class service.We have a range of virtual offices to suit most budgets. Many of our virtual offices are in grade A CBD buildings that offer very prestigious addresses. Think of how impressed your potential new customers will be when they see that first class address on your business cards or on your website! ... Read more
Services
- Business Services
- BPO Services
Focus in
- Answering Services
< $25
10 - 49
- Sydney, Australia
Business 1300 is one of Australia’s leading providers of inbound telephony. We specialise in Local Call 13/1300 Numbers as well as Australian 1800 Toll Free Numbers. We also provide 24/7 Phone Answering Services from a call centre based in Australia. We can help you get the right 13/1300 Number or a Toll Free 1800 Number; get the number connected at Ultra Competitive Rates; and provide a Live Answering Service for a complete inbound telephony solution. ... Read more
Services
- Business Services
- BPO Services
Focus in
- Answering Services
- Virtual Office
< $25
10 - 49
- Melbourne, Australia
Alltel Australia empowers businesses with telecommunications technology designed to help them thrive amid a changing communication environment. Our solutions support SMEs and enterprises across multiple industries with a focus on seamless collaborations and flexible connections. As a trusted telecommunications provider, we continue working with clients from various sectors, including retail, banking, education and government, to improve and future-proof their business communications through services that span IP telephony, enterprise-level internet, business inbound numbers, advanced voice solutions, office phone systems and professional answering services. ... Read more
Services
- IT Services
- Business Services
Focus in
- Answering Services
< $25
10 - 49
2007
- Melbourne, Australia
Build Confidence with your customers. Engage with your clients in the way they want to communicate with you At the cutting edge of the Virtual Office Industry, The Silent Partner is a Complete Client Management & Communications Solution Provider Our commitment: To provide outstanding virtual reception, diary management, helpdesk, & online customer support to our clients Our extraordinary people, industry experience, systems & technology enable us to ensure your business has a competitive, highly professional edge to achieve great results With more than 15 years experience, our tailored solutions have helped hundreds of companies grow Synonymous with freedom, flexibility, credibility & professionalism, The Silent Partner’s team of dedicated professionals work with you to realise your business’ potential ... Read more
Services
- Business Services
- BPO Services
Focus in
- Answering Services
< $25
10 - 49
1998
- Sydney, Australia
Ruby Receptionist Services is owned by the Virtual Headquarters group. We provide telephone answering services to more than 2,000 Australian businesses and understand the challenges of trying to keep lots of balls in the air at the same time. Our aim is to take away a number of your time consuming administrative tasks and free you and your staff up so that you can focus more on building your business. First impressions really do count and when you are in business you want to make every enquiry count. Ruby Receptionist Services Australia was established to provide first class receptionist services to a broad range of Australian businesses at a fraction of the cost of building an in house team. We understand that no two businesses are identical and we tailor our services specifically to the needs of your business. Whether you are a one man band or a division of a multi national employing hundreds or thousands of people we can structure a package for you that delivers an exceptional service at a reasonable cost. ... Read more
Services
- Business Services
- BPO Services
Focus in
- Answering Services
< $25
10 - 49
- Sydney, Australia
Established in 1990, Waterfront Executive Offices rapidly became a leader in the serviced office market, meeting the growing demand for a superior but affordable prime building address for all industries. Our Mission is to provide a professional working environment and exceptional services for companies seeking a central business district (CBD) address in a prestigious executive location. Waterfront Executive Offices specialise in short and long term leasing of executive suites, boardroom and conference facilities and provide full representation of all businesses. Offering a professional working environment and exceptional service, we are the business centre of the future for companies seeking a corporate address in a central business district. ... Read more
Services
- Business Services
- BPO Services
Focus in
- Answering Services
< $25
10 - 49
- Brisbane, Australia
We’re a Brisbane based team of professionals that are passionate about creating AWESOME software and having fun while doing it. We have a strong history in fabrication and construction in Australia, PNG and China and even though there is software out there for this industry, we found it just didn’t meet our requirements. For this reason we set about developing a product with a heavy focus on process analysis and lean manufacturing. We have had some bumps in the road but have produced an exceptional operation system, which we continue to improve upon every day. From the lessons we have learnt along the way, it led us to the beginning of OnePoint Software Solutions and followed closely by OnePoint Connect. We are looking towards the future and creating solutions that are not only for the fabrication and construction industry, but also for companies that just want to do things better. ... Read more
Services
- Business Services
- BPO Services
Focus in
- Answering Services
< $25
10 - 49
- Brisbane, Australia
We have a range of virtual offices to suit most budgets. Many of our virtual offices are in grade A CBD buildings that offer very prestigious addresses. Think of how impressed your potential new customers will be when they see that first class address on your business cards or on your website!
Services
- Business Services
- BPO Services
Focus in
- Answering Services
< $25
2 - 9
- Sydney, Australia