Expert answering services help businesses save time and bring valuable outcomes to their customer interactions. Identify the best from this list of the leading answering service providers in the UK. We have provided all detailed company information to aid you in your selection.
Here are the Best Answering Services Providers in the UK
BizBackerz Ltd is a UK-registered virtual assistance and digital marketing agency founded in 2024. We are headquartered in Cardiff, United Kingdom, with a dedicated delivery team in Pakistan, and we serve clients across the United States and United Kingdom.Our clients are real estate agents, brokerages, and small business owners who need more than a single freelancer can provide. We combine virtual assistance with hands-on marketing and development execution under one accountable team.What we do:CRM Management — Setup, migration, automation, and ongoing management across Follow Up Boss, BoldTrail, GoHighLevel, Lofty, and AppFiles.SEO, AEO & GEO — Technical and on-page SEO alongside Answer Engine Optimisation and Generative Engine Optimisation, structuring content to be cited by Google AI Overviews, ChatGPT, and Perplexity.Web Development — WordPress and React builds, custom plugin development, e-commerce storefronts, and performance optimisation.Email Marketing — Branded HTML template design, multi-stage drip campaigns, and CRM-integrated nurture sequences for buyer, seller, and renter pipelines.Content Creation — Optimised long-form blog production, service page copy, and conversion-focused landing pages.Paid Advertising — Google Ads, Google Local Service Ads, and Performance Max campaign management.Google Business Profile Optimisation — Local visibility, category and service configuration, review strategy.Administrative Support — Calendar and inbox management, data entry, document handling, and back-office operations.Real estate is our specialist vertical. We understand agent workflows, the platforms brokerages run on, and how local search and AI-driven discovery are changing how buyers and sellers find agents.Clients are onboarded within 48 hours and we do not require long-term contracts. ... Read more
Services
- Web Development
- Web Design
- E-commerce Development
- Digital Marketing
- Business Services
Focus in
- Answering Services
- Data Entry
< $25
10 - 49
2024
- Cardiff, United Kingdom
Vserve Ebusiness Solutions specializes in end-to-end supply chain support, eCommerce solutions, and digital marketing services, helping businesses optimize operations and scale efficiently. Our supply chain expertise includes procurement, inventory management, order fulfillment, logistics, vendor management, purchase order processing, shipment tracking, and trade compliance, ensuring seamless supply chain efficiency. In eCommerce, we provide marketplace management, catalog optimization, order processing, and customer support for platforms like Amazon and Walmart. Our digital marketing solutions—including SEO, content marketing, PPC, and social media marketing—help businesses enhance online visibility and drive customer engagement. 1. Supply Chain & Logistics (Core Expertise) End-to-end solutions to optimize sourcing, procurement, and fulfillment: Demand Forecasting & Inventory Management: Predictive analytics to balance stock levels and reduce carrying costs. Vendor Collaboration: RFQ management, PO lifecycle control (creation/amendment/expediting), and compliance documentation. Order Fulfillment: Real-time shipment tracking, lead time optimization, and logistics coordination. Risk Mitigation: Dispute resolution, chargeback management, and trade compliance automation. Technology Integration: ERP/EDI connectivity (e.g., Lawson, Salesforce), Power BI dashboards, and IoT-enabled logistics tracking. 2. E-commerce Development Scalable solutions for platform management and marketplace expansion: Marketplace Integration: Seamless onboarding for Amazon, Walmart, and B2B platforms. Product Catalog Management: SKU creation, attribute tagging, and SEO-friendly content updates. Omnichannel Operations: Order routing, warehouse document automation (POD, BOL), and multi-channel inventory sync. Custom Development: Marketplace storefront design, API integrations, and CMS optimization. 3. Digital Marketing Data-driven strategies to amplify brand visibility and sales: SEO & Content Marketing: Keyword optimization, product content localization, and blog/article creation. Performance Advertising: PPC campaigns, retargeting, and Amazon Sponsored Ads management. Social Media Management: Brand storytelling, audience engagement, and influencer collaborations. Analytics & Reporting: ROI tracking, customer behavior insights, and KPI dashboards. Why Vserve? Holistic Approach: Unified support across supply chain, e-commerce, and marketing for end-to-end operational synergy. Agility: Adaptable workflows for dynamic market demands, from inventory pivots to campaign launches. Global Reach: Expertise in cross-border compliance, multi-language support, and international logistics. Let Vserve streamline your digital ecosystem—ensuring growth, efficiency, and customer satisfaction at every touchpoint. ... Read more
Services
- E-commerce Development
- Digital Marketing
- Business Services
- BPO Services
- Supply Chain & Logistics
Focus in
- Auditing
- Bookkeeping Services
- Legal Transcription
- Business Transcription
- Audio Transcription
< $25
250 - 999
2004
- Ladywood, United Kingdom
SupportYourApp
AI-Powered Support-as-a-Service Company Focused on the Tech Industry
SupportYourApp is an international Intelligent Support-as-a-Service company that has been providing secure technical, customer support and CX services to growing companies around the globe since 2010.We offer omnichannel, scalable support tailored to diverse business needs — whether that’s low-volume 24/7 coverage or consistent 9–5 support across all seven days. With flexible hybrid scheduling options and data-compliant solutions, SupportYourApp delivers a smart alternative to traditional providers. Our AI-powered solutions help automate routine tasks, handle common customer requests, and support agents in managing interactions more efficiently. This enables our clients to reduce operational costs, boost CSAT, and focus on growing their business while we manage their support.We have experience providing customer care outsourcing services to 250+ clients in more than 30 countries across SaaS, healthcare, fintech, eCommerce, gaming, retail, and other industries. Companies like MacPaw, Whitebit, Softorino, and Happeo choose to work with us.Why Companies Outsource Their Customer Support to Us:Over 16 years of experienceOver 1300 professionals on a teamOver 60 operational languagesPCI/DSS Certified Level L1 and Level L2 Service ProviderISO/IEC 27001 certificationGDPR-, CCPA-, and HIPAA-complianceRefined processes of onboarding, learning, and human developmentCustomer-focused consultants with exceptional language skillsHow We Deliver Exceptional Customer Service Support:We provide round-the-clock B2C and B2B customer service across multiple channelsOur flexible, scalable teams are tailored to your business needsAI technology helps us deliver faster responsesWe Offer a Wide Range of Services, Including: Customer support (Front desk, Tier 1)Technical support services (Tier 1-3)IT support servicesSocial media customer servicesCX servicesAI-powered support teamsSystem setup and integrationHelpdesk integration & migrationReception desk servicesBack-office services (data entry, content moderation & enrichment)KYC & ID verificationData annotationOur AI Solutions:SupportYourApp's Support Intelligence Hub pairs AI with human support in one stack: SupportBrain assists agents, SupportResponse resolves routine chat and email tickets independently, SupportVoice handles calls in multiple languages, and SupportCRM unifies data and compliance across channels.Whether it’s live chat, or email, or call center outsourcing, we don’t believe in one-size-fits-all solutions. Instead, we take a personalized approach, recognizing that every client has unique business needs. Our team creates a tailored plan designed to address those needs and support our clients in reaching their goals.We support. You grow. AI scales it all.Please send partnership and marketing requests to [email protected] ... Read more
Services
- IT Services
- Business Services
- BPO Services
Focus in
- Answering Services
- Data Entry
< $25
1,000 - 9,999
2010
- London, United Kingdom
Voted #1 Answering Service in 2025 by Forbes, AnswerConnect helps you grow your business by making sure you never miss a chance to connect. No bots. No AI. Just real people creating real connections that win customers and build loyalty. We answer calls, book appointments, qualify leads, and handle customer questions, 24/7 – so you’re always there when it matters most. With decades of experience, we act as an extension of your team, delivering friendly, reliable support every time the phone rings. And for every customer, every month, we plant a tree. Because growing your business should grow the planet, too. ... Read more
Services
- Other Services
- Business Services
- BPO Services
Focus in
- Answering Services
NA
1,000 - 9,999
2002
- Edinburgh, United Kingdom
Call Answering from The Phone Answering specialists If you don’t know us already, we’re Verbatim – the phone answering service, here to answer your calls just as they should be – beautifully. With over 21 years of experience, we’re here to improve your service levels and give the personal touch to your organisation; no more dreaded answer phones and no more missed sales enquiries. The Personal Touch If you’re picturing a room filled with hundreds of telephone agents, think again. We’re a family style firm offering a truly personalised service to all your customers. We can even identify and automatically recognise your VIP clients and treat them accordingly. Flexibility And there’s more good news – whether you’re a one-man-band or a large corporation, we can be as flexible as you need, supporting you the way you want to work; as an overflow service, a full time receptionist, or when you simply need to work through the day without interruption. 6 Week Money Back Guarantee Still need convincing? We’ll happily give you a 6 week trial so we can prove ourselves to you. We’re a friendly bunch so why not give us a call to see how a telephone answering service from Verbatim can help. ... Read more
Services
- Business Services
- BPO Services
Focus in
- Answering Services
< $25
10 - 49
1997
- Newbury, United Kingdom
Blunetic is a Chesterfield-based AI automation and digital growth agency helping UK appointment-based businesses and clinics recover lost revenue. Our AI Receptionist answers every call 24/7, our AI Chat Agent responds instantly across website, Facebook and WhatsApp, and our Customer Growth Engine covers Google Search optimisation, social media management and review generation. We work with vet clinics, home care providers, wellness studios and service businesses across the East Midlands and beyond. ... Read more
Services
- Business Services
Focus in
- Management Consulting
- Answering Services
- Content Management
NA
2 - 9
2025
- Chesterfield, United Kingdom
1st Formations is a leading online company formation agent in the UK. We offer a comprehensive selection of company registration packages and address services for companies limited by shares, companies limited by guarantee and limited liability partnerships. As an authorised Companies House eFiling agent, we can offer quick and simple online incorporation and ensure the best service possible. With the majority of registration applications process within just 3 hours, this is the most efficient and reliable way to set up a company and start trading today. We are interested in helping new businesses and our team of experts are continually developing our range of services to provide new and innovative products. We pride ourselves on listening to our customers and will be happy to offer assistance and answer any questions you have before, during and after the company formation process. ... Read more
Services
- Business Services
Focus in
- Answering Services
- Accounting
- Bookkeeping Services
- Tax Preparation
- Auditing
< $25
10 - 49
- London, United Kingdom
At alldayPA we answer calls for over 23 000 businesses. In fact, you have probably spoken to one of our PA's without even realising it!You’re busy running a business, and taking calls takes time. So we offer you everything from a simple telephone answering service all the way up to an outsourced call centre. That means better service for your customers and gives you the time you need to grow and manage your core business. ... Read more
Services
- Business Services
- BPO Services
Focus in
- Answering Services
< $25
250 - 999
1999
- Manchester, United Kingdom
Get Ahead is a virtual agency that provides business support services to our clients, through our team of professional, experienced virtual specialists around the UK. Get Ahead VA is offering an exciting opportunity for anybody who wants to set up their own business, with the assistance of a supportive team and a successful brand behind them. Through our franchise model, you can become the Regional Director of your own branch of Get Ahead VA. ... Read more
Services
- Digital Marketing
- Business Services
- BPO Services
- Social Media Marketing
Focus in
- Answering Services
- HR
NA
10 - 49
2010
- Leeds, United Kingdom
We are Language Insight and we are a certified translation & language services provider to clients around the world. Quality and security are at the heart of everything we do and that’s why we’re proud to have achieved the internationally-recognised ISO 9001 for our Quality Management Systems, ISO 27001 for our Information Security Management Systems and also ISO 17100 for our Translation Services. We are also proud to announce that we have been awarded the prestigious Queen’s Award for Enterprise for International Trade 2019. This is the most significant award that can be bestowed upon any UK business and an immense honour for us to win this award in our 10th anniversary year. Working across multiple time zones, our in-house dedicated project management teams provide excellent customer service and keep you in the loop at every stage of the project process. Maintaining our reputation for high-quality language services, and in-line with our ISO accreditations, all our translations are carried out by our expert in-house and in-country professional linguists, reviewed by a second, native linguist and checked over by our in-house quality assurance teams. To us, quality is not a by-product of a system or the outcome of a single process, it is at the heart of every aspect of our business. It’s our people, it’s our technology and it’s our processes. But most of all, it’s our approach to delivering an unparalleled level of service you just can’t get anywhere else. No matter the size or scale of your project, Language Insight is here to guide you through every stage of your multilingual projects. Contact us now for a free quote and to see how we can help you. ... Read more
Services
- Business Services
- Translation Services
Focus in
- Business Transcription
- Answering Services
- Transcription
NA
50 - 249
2009
- London, United Kingdom
Real Receptionists Answering Your Calls—Reception 24/7 provides a team of dedicated receptionists to answer your calls.
Services
- Business Services
- BPO Services
Focus in
- Answering Services
NA
10 - 49
2020
- Sheffield, United Kingdom
Firstcall Business Communications
70 years of expertise in call centre solutions
First Call Business Communications is a UK based supplier of inbound call management services. We understand that prompt, accurate and polite communication skills are vital in providing a service which gives our customers security and peace of mind. All our call handlers complete thorough training programmes throughout their employment at First Call.
Services
- Business Services
- BPO Services
Focus in
- Answering Services
< $25
2 - 9
1948
- Blackpool, United Kingdom
Connect are a UK based telephone answering services company. Clients trust Connect's professional and friendly operators to answer their business calls when they can't. Outsourcing receptionist duties allows small and medium sized businesses to free up their time to focus on what they do best. Larger companies use Connect's contact centre to support their existing arrangements and receptionist teams. ... Read more
Services
- Business Services
- BPO Services
Focus in
- Answering Services
NA
10 - 49
- Edinburgh, United Kingdom
CommVersion is UK’s Leading 24X7 Managed Live Chat Service provider that helps businesses generate up to 50% higher leads from their current website traffic. We ensure businesses stay connected and communicate effectively with their web visitors through live chat service. Today 150+ marketers and businesses use CommVersion on their websites to get a better ROI on their marketing budgets by converting more qualified leads. We serve companies from various sectors in the UK; prominent ones being real estate, hospitality, health and fitness, automotive and golf among others. Key features of CommVersion: 24/7 customer support on your website Customised chat experience through human chat agents Up to 50% increase in lead generation No setup charges Zero charges applicable for month 1 FREE Live chat software 100% GDPR compliant Experienced and professional chat operators ... Read more
Services
- Business Services
Focus in
- Answering Services
NA
50 - 249
2004
- London, United Kingdom
Established over 20 years ago, Kendlebell has since become one of the UK's leading telephone answering services. Looking after business clients both large and small, Kendlebell has built a strong reputation and a nationwide presence across the UK. In 2017 Kendlebell came under the umbrella of Cymphony Call Handling, another leading UK telephone answering service. Together the businesses offer a wider range of services, with increased availability of virtual PAs at any time of the day. Over 100,000 inbound calls taken every month Over 1000 business clients Over 50,000 outbound calls made a month 24/7 cover available ... Read more
Services
- Business Services
- BPO Services
Focus in
- Answering Services
< $25
10 - 49
2004
- Andover, United Kingdom
When you think of call answering, you think of just that. A call is taken and a message is passed on. In some cases, this is true, but at Face for Business we work with a wide range of companies, each with a specific set of requirements, that we not only aim to meet, but exceed. From the moment your phone rings, our fully trained staff take over and do so much more than say ‘hello’. There are times when all businesses need a little extra help and Face for Business ensure you are totally supported and your calls are taken care of, leaving you to get on with the job in hand. Whether your business is a large financial corporation or an independent funeral director (and many many more in between) we know how to answer your calls, and just as you like us to! Whether you need lunchtime cover, help with staff sickness, additional support as permanent staff are recruited or you have a marketing campaign running that is generating an increase in enquiries, we can help. We also provide seamless and essential back up support to your reception and switchboards. ... Read more
Services
- Business Services
- BPO Services
Focus in
- Answering Services
< $25
10 - 49
2012
- Lancaster, United Kingdom
Message Direct offers you the opportunity to divert your telephone calls to us whenever you need to. These calls will be answered in your company name by 'real' people 24 hours a day, 7 days a week! Our professional team will follow your instructions to take whatever information you require from the caller and send this information to you immediately...
Services
- Business Services
- BPO Services
Focus in
- Answering Services
< $25
50 - 249
1993
- Dorset, United Kingdom
Professional and cost effective telephone answering service with real receptionists answering your calls in real time. Guarantee your customers always talk to a real person and free up your time. With Pocket Receptionist you can improve your customer service & reduce costs by using a telephone answering service.
Services
- Business Services
Focus in
- Answering Services
< $25
2 - 9
- Lowestoft, United Kingdom
JCMT is a boutique digital marketing agency for luxury and lifestyle brands in hospitality and travel. We produce strategies and stories for our clients through a creative, insights-driven approach to all things digital. We provide content strategy, content creation and distribution on social media and online.
Services
- Digital Marketing
- Business Services
- Animation & Multimedia
- Advertising
Focus in
- Answering Services
NA
2 - 9
- London, United Kingdom
We capture name, number, company & accurate message Online signup, live within minutes Backed by the longest running answering service in the UK
Services
- Business Services
Focus in
- Answering Services
< $25
2 - 9
- Borehamwood, United Kingdom
We pride ourselves on providing our clients with the most competitive terms and the best value. Moreover, we never compromise on quality, service or resilience.Although we’re not the cheapest out there, we believe we offer competitive prices that, in conjunction with our service and reliability standards, offer excellent value for money.We believe in long-term business relationships. So when you become a Planet Telecom client. ... Read more
Services
- Business Services
Focus in
- Answering Services
< $25
10 - 49
1999
- Dorset, United Kingdom
Our call-answering agents work as if they were at your office: providing a live answering service by taking messages, booking appointments, handling calls on your behalf and forwarding information when required.
Services
- Business Services
- BPO Services
Focus in
- Answering Services
< $25
2 - 9
- Bristol, United Kingdom
Welcome to City Office, a leading provider of worldwide Office Space and Virtual Office Solutions online. We pride ourselves on providing a clear and informative website for our clients and prospective customers, which we hope reflects on your experience here.
Services
- Business Services
- BPO Services
Focus in
- Answering Services
< $25
2 - 9
- London, United Kingdom
We are a 24/7 UK based multi channel contract centre based in Manchester. We offer services to business large and small based all over the UK and some even further afield. We can look after your calls, emails, SMS, web chat, social media responses when your busy looking after new sales. We also offer a disaster recovery service, where if your office was closed beyond your control you can divert your customers to use whilst you get back up and running. We are open 24/7, 365 days of the year To find out more about us call 0333 443 1220 or visit loopel.com ... Read more
Services
- Business Services
- BPO Services
Focus in
- Answering Services
$50 - $99
10 - 49
2016
- Manchester, United Kingdom
A leading national outsourced call centre and telephone answering company with locations in London, Manchester & Cambridge. Since 1998, CALLCARE have been supporting organisations, from both the public and private sectors, with expert call handling services, round the clock. By outsourcing calls to CALLCARE our clients benefit from more time and flexibility to focus on core business, safe in the knowledge that their calls are handled by our professional operators, 24 hours a day. Whether you require ad-hoc support to capture an overflow of calls to your switchboard or a 24/7 Emergency Helpline, CALLCARE can assist you. We tailor our services to meet your exact requirements, ensuring a seamless service that maintains your company's reputation for high quality. ... Read more
Services
- Business Services
- BPO Services
Focus in
- Answering Services
$150 - $199
250 - 999
1998
- Manchester, United Kingdom
JAM is an award-winning telephone answering company with an enviable industry standing and an unrivalled reputation for excellence. Established in 1977 by Jackie Ann Millman to service the needs of musicians who were losing bookings due to missed calls, JAM has evolved over the years and developed into a comprehensive, technologically advanced business capable of servicing clients on a local, national and global scale. We operate 24 hours a day 7 days a week and your calls are answered by highly trained, experienced and motivated staff. We do not outsource unsociable hours call handling to lone homeworkers – in fact some call centres outsource their out-of-hours calls to JAM – and we can offer you the same level of service at 3am as we do at 3pm. As the late 80s and early 90s progressed and businesses realised the need for EVERY call to be answered and handled efficiently and professionally, our client list grew to include SMEs, blue-chip corporates and government agencies. ... Read more
Services
- Business Services
- BPO Services
Focus in
- Answering Services
$25 - $49
2 - 9
1977
- London, United Kingdom
On 1 April 2018 we celebrated our 18 years in the Serviced Office and Virtual Office industry. It has been an interesting experience, as we had no intention of becoming a Serviced Office (SO) business nor had we ever heard of a Virtual Office (VO). Having the ability to see an opportunity at the right time has created a substantial business and a very interesting learning experience “on the hoof”, so to speak. In many cases there were no precedents to count on, especially on the VO side as it was so new. The internet was invaluable and, in those days, FREE. Website design was pretty basic and therefore also cheap. The whole operation required imagination, understanding peoples’ needs and expectations, the ability to learn evolving technology and ideas how to develop further services. Our team has played an invaluable part for which we are most grateful, we couldn’t have done it without them. ... Read more
Services
- Business Services
- BPO Services
Focus in
- Answering Services
$100 - $149
50 - 249
1999
- London, United Kingdom
Trusted for over 15 years by growing companies – most staying 3+ years. Flexible virtual office services tailored to your requirements. No fixed contract periods. No minimums. Calls answered within 3 rings by our own-house call centre staff with our telephone answering service! Guaranteed! Friendly, intelligent staff who go beyond the call of duty to assist your callers. An intelligent and proactive message taking service. Dedicated account manager plus 4 PA’s trained about your business with names you can put faces to. Staff average with us is 5.5 years - in call centres it is usually 2.5 months! Superb value for money: no per-minute billing for your incoming calls. No charge for fending off sales calls. No charge for providing agreed information to your callers, such as prices. Simple, fair pricing that always delivers value for money. ... Read more
Services
- Business Services
- BPO Services
Focus in
- Answering Services
$25 - $49
2 - 9
- London, United Kingdom
At Jet Virtual we place customer service as our number one priority by recruiting the right people and aiming to provide you with the most personal, professional and reliable service. Unlike most answering services, with Jet Virtual you are provided with one exceptional person who gets to know your business and handles your calls as if based in your office. Whether you are a small business owner or large company we will give you the support you need, when you need it. Our clients range from the small business owner looking for a professional image to large companies requiring switchboard support. We can support your growing business by saving you time, reducing your costs and help improving your level of customer service. ... Read more
Services
- Business Services
Focus in
- Answering Services
- Virtual Office
$50 - $99
10 - 49
2010
- London, United Kingdom
The Answer Centre was established on 1st June 2000 and since then it has grown into one of the UK’s leading providers of Telephone Answering Services and Business Mailing Address Services. All of our staff are based in the UK and are highly trained professional call handlers with an outstanding telephone manner. Every single member of The Answer Centre team is employed for being bright, enthusiastic and for being driven to deliver outstanding customer service. When we recruit staff we are very selective, because we only want to give you the best telephone answering service possible. Our staff will very quickly get to know you and your business and how you like to work – they will become a significant asset to your business. ... Read more
Services
- Business Services
- BPO Services
Focus in
- Answering Services
< $25
2 - 9
2000
- Edinburgh, United Kingdom