Partnering with professional answering service providers allows businesses to streamline customer interactions while focusing on core operations. From call answering services to comprehensive telephone answering solutions, these companies help businesses manage calls efficiently, improve customer satisfaction, and maintain a professional image. Whether a startup or a growing enterprise, outsourcing to expert phone answering service providers offers scalable and cost-effective solutions tailored to your needs. These answering service companies specialize in handling customer inquiries, appointment scheduling, and after-hours support, ensuring no call goes unanswered. Explore the best outsourced answering service solutions to elevate your business communication and stay connected with your customers 24/7!
Here are the Best Answering Services Providers
Fusion CX is a global leader in customer experience (CX) transformation, offering end-to-end outsourcing solutions powered by a unique blend of human expertise and cutting-edge Gen-AI technologies. With over 10,000 employees across 40+ global centers, Fusion CX delivers multilingual support in more than 40 languages. The company specializes in customer service, sales, tech support, and back-office processes across industries like healthcare, BFSI, retail, utilities, and travel. Proprietary AI tools such as Arya (Agent Assist), MindVoice (AI voice bots), and MindSpeech (real-time accent harmonization) enhance agent performance, drive efficiency, and ensure empathetic, high-quality interactions. Fusion CX is committed to delivering measurable outcomes—boosting customer satisfaction, improving retention, and reducing operational costs. ... Read more
Services
- Artificial Intelligence
- Business Services
- BPO Services
Focus in
- Answering Services
< $25
10000+
2004
- Draper, Utah
Infosearch BPO is a Global Business Outsourcing Company that specializes in various Annotation, Data Management, BPO & Call Centre Services. We are a 16+ years old company with huge experience in variety of projects. This ISO Certified Company handles all projects with trained in-house employees for 24x7 supported by World Class Infrastructure.Infosearch offers Annotation services for all the Business across the Globe. We handle 50 MM datasets a month. ... Read more
Services
- Artificial Intelligence
- Business Services
- BPO Services
Focus in
- Answering Services
< $25
250 - 999
2005
- Chennai, India
Slash Technologies is a company that provides various solutions for website, app, software, digital marketing, design, and paid ads needs. They have been in the business since 2016 and have a team of experienced and skilled engineers who use the latest and best technologies to create innovative and customized products and services for their clients. They have worked with many satisfied customers across different industries and regions. Highly experienced pepole with us Slash Technologies the way of business solution provider according to client & business requirement. Founded in 2016, Slash Technologies started business consulting & product development service including IT and Non-IT Sector. We have a group of engineers having on a normal ordeal of 5+ years of experience, giving programming arrangement utilizing innovations like Java, Xcode, Scala, PHP, HTML5, MYSQL, CMS, Objective C, Ruby on Rails, CSS, JavaScript, Ajax, Framework, AngularJS and All Latest Technologies. We can adjust and coordinate the most recent and the best innovations to convey arrangements and administrations that offer abnormal state of value and execution. Slash Technologies provides website, app, and digital marketing services for a wide range of on-demand services, you would need a comprehensive approach tailored to each specific industry. very famous industries including On-Demand, Food Delivery, Grocery Delivery, E-commerce Delivery, Pharmacy Delivery, Pickup & Delivery, Milk delivery, Taxi & Transport, Beauty & Salon, Home Service, Laundry Services, Education, Fitness, Healthcare, Logistics, Real Estate, Marketplace, Short Videos, Dating App, Social Media, Consultation , Matrimonial, Bike Booking, Video Platform and many more. according to your business needs. ... Read more
Services
- Mobile App Development
- Web Development
- Software Development
- Web Design
- E-commerce Development
Focus in
- Answering Services
< $25
2 - 9
2016
- Indore, India
Wing Assistant is changing the way companies hire remote employees world wide. Wing is a fully managed virtual assistant experience that helps entrepreneurs, SMBs and enterprise teams offload tedious, time consuming tasks to dedicated assistants for a flat monthly fee. If you are looking to hire a virtual assistant for generalized tasks, or an assistant specilizing in areas such as social media management or ecommerce fulfillment, Wing has got you covered. Wing specializes in providing dedicated, qualified employees who meet all of your requirements and would work part-time/full-time in your team. Your assistant is also backed by a Customer Success Manager, a surrounding team for support, and an industry-leading virtual assistant management app that makes communications and delegation easy. ... Read more
Services
- Business Services
- BPO Services
- Admin Services
Focus in
- Answering Services
- Content Management
- Virtual Office
- Data Entry
< $25
10 - 49
2018
- Berkeley, California
LABEL Research & Consulting
International Market Research & Fieldwork services
LABEL Research & Consulting stands as a Market Intelligence and Consumer Insights agency. We perform seamlessly blending qualitative and quantitative techniques to fuel real-time business decisions. We can also intervene as a fieldwork service provider; from questionnaire conception, recruitment, project management, and moderation, up to Analysis and reporting on a modular basis.
Services
- Testing Services
- Big Data & BI
- Digital Marketing
- Business Services
- Market Research
Focus in
- Audio Transcription
- Video Transcription
- Answering Services
- Transcription
- Management Consulting
< $25
2 - 9
2007
- Villeneuve-d'Ascq, France
TMP Direct is an Award-Winning BPO company providing White-Glove service to our clients with 24x7 Omni-channel Support. The way consumers interact with their favorite brands is constantly evolving; TMP Direct is prepared to assist clients in the support of these ever-changing operations. TMP can provide flexibility with “Best Shore” solutions by providing teams in the U.S., along with a large offshore workforce across the globe that provides support for voice, email, chat, messaging, and fulfillment. Our support staff and custom IT abilities provide our clients with a fully customizable experience. ... Read more
Services
- IT Services
- Business Services
- BPO Services
Focus in
- Answering Services
- Content Management
$25 - $49
50 - 249
- Jersey City, New Jersey
RFS Business Solutions Private Limited
Outsourced contact centre solutions.
We are a registered agency specializing in Support as a Service, available 24/7 to ensure your customers receive the assistance they need, whether it's through phones, emails, chats, or social media. Moreover, we also provide a diverse range of services, from data entry, bookkeeping, and accounting to graphic design and lead generation, designed to meet your unique requirements. We speak more than 8 International languages including Spanish, French and German. Our focus is on reliability, which is upheld by our strong infrastructure and dedicated backup team. Our professional management team ensures that our operations run smoothly and efficiently. ... Read more
Services
- Maintenance & Support
- Business Services
- BPO Services
- Admin Services
- Real Estate
Focus in
- Auditing
- Bookkeeping Services
- Answering Services
- Data Entry
- Accounting
< $25
50 - 249
2019
- Kolkata, India
Net2Success IT Solutions - Gateway to Comprehensive Outsourcing Solutions Net2Success IT Solutions stands as a beacon in the dynamic realm of digital marketing, offering a comprehensive suite of services to elevate your online presence. As a leading Digital Marketing Service Provider, we specialize in Marketing Consultation, Outsource Digital Marketing Services, and cutting-edge Web Designing and Development. Our commitment to excellence is evidenced by our track record of serving over 50 happy clients who have witnessed tangible success through our tailored solutions. We take pride in being the driving force behind their digital triumphs, steering them towards increased visibility, engagement, and ultimately, success in the ever-evolving digital landscape. At Net2Success IT Solutions, we understand the intricacies of the global B2B market. Our services are designed not just to meet industry standards, but to exceed them, ensuring that your brand not only keeps pace but leads in the digital race. We are more than service providers; we are partners in your journey to success. What sets us apart is our unwavering professionalism. From the initial consultation to the execution of strategies, every interaction with Net2Success IT Solutions exudes a commitment to excellence and a dedication to delivering results. Our team of seasoned professionals brings a wealth of experience to the table, ensuring that your brand's digital presence is in capable hands. Choose Net2Success IT Solutions as your trusted ally in the digital landscape, and let us navigate the complexities of the online world, ensuring your brand's success, one click at a time. ... Read more
Services
- Mobile App Development
- Web Development
- E-commerce Development
- IT Services
- Digital Marketing
Focus in
- Content Management
- Answering Services
- Data Entry
$50 - $99
50 - 249
2020
- Milton, Delaware
Telephone answering service with a difference! No Transfer charges No Text message charges No Talk time charges No Prepaid charges No Offshore answering Seed are your local leaders in virtual reception - prompt, friendly, professional & local as if we're sitting in your office.
Services
- Other Services
- Business Services
- Admin Services
- Email Marketing
Focus in
- Answering Services
- Virtual Office
- Data Processing
NA
10 - 49
2014
- Christchurch, New Zealand
Outsource2india (O2I) is wholly owned by Flatworld Solutions, serving the global market since 1999. The early years saw us primarily developing custom software, but as markets began to develop, we began offering a wide range of specialized solutions in Software, Healthcare, Finance and Accounting, Creative Services, Call Center, Data Entry Services, Engineering Services, and Research and Analytics, among others. Today, Flatworld Solutions and its associate companies have over 600 people in multiple delivery centers spread across India, South-East Asia and South America. And we have over 9000 customers spread across 46 countries. ... Read more
Services
- Mobile App Development
- Web Design
- Big Data & BI
- Blockchain Development
- Artificial Intelligence
Focus in
- IT Training
- Audio Transcription
- Business Transcription
- Bookkeeping Services
- Auditing
$50 - $99
250 - 999
1999
- Bengaluru, India
Tasks Expert- A Virtual Assistant Company
Transform Your Ideas Into Reality
Tasks Expert is a USA-based outsourcing company established in 2017 having an operational office and delivery center at Mumbai, India. It is basically one of the leading full-time Offshore Virtual Assistant companies serving global markets. We work round the clock providing 24/7 services to small, mid, and large sized businesses and even to busy professionals and entrepreneurs, helping to complete time-intensive tasks such as web research and document creation which in turn helps you to concentrate on the important part of your business. We guarantee an extremely high standard in our work, along with quality service which is accessible and easy to use. We not only help to expand your virtual staff but also help businesses to save 80% of their time spent on executing tedious and repetitive tasks to promote your business, while we provide you the freedom you deserve. We work with clients remotely on their business, providing professional staffing solutions and acting as an online marketing partner, taking care of all the mundane, boring and time-consuming – yet essential tasks. Our Mission With outsourcing virtual assistant services, our utmost priority is to provide virtual assistant services around the globe and make our services accessible to not only corporate clients but also to small, mid, and large companies so that we can share our experience on a wider platform and focus on your core business, making it grow faster. Our Guarantee Tasks Expert takes pride in the services we provide to clients around the globe. Not only providing quality but also cost effective services. If at any time you aren’t satisfied with the services delivered by our virtual assistant from our end, we would be delighted to hear from you. We even provide a replacement if you are not completely satisfied. We will work to fix it and make sure to achieve targets of your scope! ... Read more
Services
- Web Development
- IT Services
- Other Services
- Business Services
- BPO Services
Focus in
- Tax Preparation
- Bookkeeping Services
- Video Transcription
- Audio Transcription
- Business Transcription
< $25
50 - 249
2019
- Kansas City, Missouri
Endicott Comm Inc was established in October of 2007. Our team is committed to the Answering Service and Contact Center industry and delivering what we promise. The purchase of smaller answering services comprises the company that Endicott has become. Client referrals as a result of quality, and our company energy are among our proudest claims. Endicott believes in maintaining the expectations of our clients and providing the robust service expected in this day and age of technology. Since 2007 locations have been remodeled and technically advanced. ... Read more
Services
- Business Services
- BPO Services
Focus in
- Answering Services
$100 - $149
50 - 249
2007
- Miami, Florida
CallStar can truly show you how much a call is worth to your business in Tampa, Clearwater, St. Petersburg, Sarasota, Bradenton, New Port Richey and more, while exceeding your company’s expectations of professionalism and service. There are numerous Tampa Bay area call centers and choosing the right one is extremely important for businesses. Often times if a business’s phone answering services are not met with the level of service that they require it can mean the difference between an influx of business and an irreparable cause of damage to their credibility and reputation. CallStar strives to be more than just the best call center; we want to be the best in the entire state of Florida, as well as nationwide. Every call our answering service operators take is just as consistent as the last, which enables you to have a higher number of business opportunities, improved customer satisfaction and an increase in business overall. ... Read more
Services
- Business Services
Focus in
- Answering Services
< $25
10 - 49
1979
- Saint Petersburg, Florida
Simply Contact is a customer support operations partner for companies in complex and high-expectation industries: aviation, fintech, retail, healthcare, SaaS, and mobility. Founded in 2013 and headquartered in Warsaw, the company employs 700+ agents across eight European locations and handles over 10 million customer requests annually in 30+ languages. Every engagement is built around the client's specific operation: team structure, escalation design, QA frameworks, workforce planning, and AI embedded where it provides demonstrable impact. AI capabilities include voicebots, real-time translation, QA automation, knowledge base assistants, and agent training simulations, all developed and maintained in-house. Agents are hired across Europe for cultural and linguistic alignment with Western markets. All hold a bachelor's degree or higher. Monthly attrition is 5%, supported by structured onboarding, continuous training, and clear career progression. Where deep industry knowledge matters, we embed it directly into delivery: on our Ditto Music project, 85% of agents are practicing musicians. Clients include Wizz Air, Bolt, Metro, Ditto Music, and Yves Rocher. Simply Contact consistently delivers 80%+ CSAT, over 90% QA scores, up to 70% cost reduction compared to in-house support, and 80%+ first-call resolution. The company is PCI DSS, ISO 27001, and ISO 27701 certified, and complies with GDPR and HIPAA. ... Read more
Services
- Business Services
- BPO Services
Focus in
- Answering Services
- Data Entry
< $25
250 - 999
2013
- Warsaw, Poland
Canadian Virtual Gurus is a virtual assistant company based in Canada and the US. We provide virtual assistants for businesses that need office support without the additional costs and training of full time employees. Our virtual assistants embody the best of the virtual work force, proficient in everything from administrative to creative skills. We provide an easy, cost effective way for businesses to find the right person for the role. With our customized and flexible pricing packages, we make it easy for your business to hire virtual assistants for everything from small projects to long term business support. Whether you are a consultant, start up or full scale business - we have the right virtual support to get the job done. ... Read more
Services
- Other Services
- Business Services
- BPO Services
- Email Marketing
- Market Research
Focus in
- Answering Services
$25 - $49
10 - 49
2012
- Calgary, Canada
SNWN Tech Solution is an outsourced technical support and software development company, committed to providing innovative solutions and professional service to customers across the globe. Our company is ISO certified and hence you can rest assured of the services we will provide you. We provide a complete 24/7 outsourced support and end to end solutions through multiple channels like tickets, chats, Skype and evenn through the various social networking sites along with 30 Days Free Trial offer. We are giving support services in the USA and European hosting players and 1500 + server management clients. Our main operational teams are working from the 2 offices of India with 2 prime locations Nashik and Pune. Also, we have Virtual Office in the USA as well as Dubai U.A.E. Our certified engineer’s staff consists of highly skilled and experienced techs who have been working in this industry for over 10 years. We function from India with all certified and highly qualified staff. Our techs have specialized in different areas like cPanel, Cloud computing, Network management, Data Storages [MySQL/SQL/MongoDB ], Datacenter setup, Expert hand in the management of 100000 IP setup’s for datacenter, Monitoring Tools [ Nginx, Zabbix, pfSense and more ] Linux flours ETC. Our Marketing and Sales teams are very advanced and up to mark with newest CRM’s, SEO, PBN Setup/improvement and all Social Media platforms. Our outsourced technical team strives to tackle your technical issues and keep an almost 100% uptime and high stability. ... Read more
Services
- Maintenance & Support
- IT Services
- Cloud Computing Services
- Digital Marketing
- Other Services
Focus in
- Content Management
- Answering Services
< $25
50 - 249
- Nashik, India
Outsource Philippines is a trusted business process outsourcing (BPO) partner that empowers global businesses to scale with cost-efficient, high-quality solutions. Headquartered in the Philippines, we specialize in delivering tailored outsourcing services across multiple industries, including e-commerce, retail, healthcare, finance, technology, real estate, and professional services. Our core expertise spans customer service outsourcing, digital marketing outsourcing, accounting and bookkeeping support, back-office operations, creative design, IT outsourcing, and knowledge process outsourcing. By combining world-class Filipino talent, advanced tools, and a client-first approach, we help companies reduce operational costs, boost productivity, and achieve sustainable growth. At Outsource Philippines, we go beyond staffing—we build long-term partnerships. Businesses choose us for our English proficiency, cultural compatibility, scalable workforce, and 24/7 support capabilities. Whether you’re a startup seeking agility or an established enterprise optimizing efficiency, our customized outsourcing solutions provide measurable ROI and a competitive edge. With a mission to showcase Filipino excellence on the global stage, Outsource Philippines stands as a reliable partner for organizations that value quality, innovation, and results. ... Read more
Services
- Web Development
- Business Services
- BPO Services
- Writing Services
- SEO
Focus in
- Answering Services
- Data Entry
- Data Processing
< $25
50 - 249
2009
- San Pedro, Philippines
Customer Umbrella is a Support-as-a-Service Customer Service Support company originally founded in Varna, Bulgaria. Now operating in more than 20 countries, providing customer service in 55 languages to more than 100 different businesses all over the world. Our consultants can handle all kind of inquiries in a timely and efficient manner by covering all possible channels of communication.We focus on personalized communication – at scale. Each customer receives an individual focus, and we do it tens of thousands of times a day, achieving the same results. ... Read more
Services
- IT Services
- Other Services
- Business Services
- BPO Services
Focus in
- Answering Services
- Virtual Office
- Data Entry
- Staffing
- Recruitment
< $25
250 - 999
2021
- Varna, Bulgaria
"Transform your home and office spaces with Techrior Interiors, one of the best interior designers in Jaipur. We specialize in residential and commercial interior design, delivering stylish, functional, and customized interiors that match your lifestyle and business needs. From modular kitchen designs, living room interiors, bedroom makeovers, to complete office interior solutions, our expert team ensures premium quality, smart space planning, and elegant finishes. We focus on modern designs, timely delivery, and budget-friendly solutions without compromising on quality. Whether you’re planning a new interior or renovating an existing space, Techrior Interiors brings creativity, comfort, and luxury together under one roof." ... Read more
Services
- Business Services
Focus in
- Answering Services
NA
2 - 9
2002
- Jaipur, India
FirstGenSoft Document Management Software helps businesses securely store, organize, manage, and retrieve documents from a centralized digital platform. Designed for manufacturing, engineering, healthcare, and other industries, it simplifies document control with features such as version management, role-based access, OCR search, approval workflows, and audit trails. By replacing paper-based processes with automated digital workflows, organizations can improve collaboration, ensure compliance, and increase operational efficiency while keeping critical business documents secure and accessible. ... Read more
Services
- Business Services
Focus in
- Answering Services
NA
10 - 49
2023
- Chennai, India
Get found, get booked, get paid and get covered 24/7 with ServiceForge. Free scheduling, payments and Booking Page made for home service pros. Plus, real people answering calls and chats around the clock so you never miss a job.24/7 Live Answering (real people, North American) Scheduling Payments Booking Page Call Recording & Transcription24/7 Human Customer Service Integrations Bilingual Live Chat MoreMade for HVAC techs, plumbers, electricians, roofers, restoration companies, construction and home service businesses. Keep service human. ... Read more
Services
- Business Services
Focus in
- Answering Services
NA
50 - 249
2023
- Portland, Oregon
TFP Africa Global stands out as a premier ECTN certificate agent in India, offering specialized solutions for exporters targeting the African market. As a leading provider of ECTN FERI certificates in India, they simplify the complex mandatory documentation required for shipments to over 24 African nations. Whether you need a FERI for the DR Congo, a BESC for Ivory Coast, or a standard ECTN, TFP Africa Global ensures a seamless, error-free application process. By verifying your Bill of Lading and commercial invoices against strict destination customs laws, they help you avoid costly port penalties and shipment delays ... Read more
Services
- Business Services
- Supply Chain & Logistics
Focus in
- Answering Services
$25 - $49
2 - 9
2016
- Delhi, India
ShadowDesk Ai
Done-for-you Ai systems for trades and home-service businesses.
ShadowDesk is a US-based, done-for-you Ai automation agency built for trades and home-service businesses like plumbing, HVAC, roofing, and electrical companies. We design and build custom Ai systems, not off-the-shelf software. That includes an Ai receptionist that answers every call, text, and chat 24/7, an Ai sales agent and outbound lead generation, automated scheduling, and a unified Ai operating system that ties your tools and dashboards together. Everything is built around how your business actually works. ... Read more
Services
- IT Services
- Artificial Intelligence
- Business Services
- SEO
- Email Marketing
Focus in
- Answering Services
NA
2 - 9
2026
- Akron, Ohio
BIM Craft Hub is a professional BIM and VDC service provider delivering smart, data-driven solutions for AEC firms worldwide. Serving clients across the USA, UK, Middle East, and global markets, we specialize in architectural, structural, MEP modeling, and Scan to BIM services. Using industry-leading tools like Revit and Navisworks, our expert team follows international BIM standards to ensure high accuracy, clash-free coordination, faster delivery, and cost-effective, future-ready construction solutions.To get a quote visit - www.bimcrafthub.com or email: [email protected] ... Read more
Services
- Business Services
Focus in
- Answering Services
NA
2 - 9
2025
- Jaipur, India
Phone Answering
PhoneAnswering.ai is an AI-powered front desk platform.wering
PhoneAnswering.ai is an AI-powered phone answering and intelligent Front Desk platform built to keep businesses connected 24/7. Its AI receptionist answers calls, handles customer enquiries, qualifies leads and books appointments, while Automating Text, Email, Social media conversations and live chat. With built in Crm, Lead management, Quotes, Invoices and automated follow ups, PhoneAnswering.ai brings customer communication and Front Desk operations together in one platform helping businesses never miss an opportunity and turn more enquiries into customers. ... Read more
Services
- Business Services
Focus in
- Answering Services
$50 - $99
10 - 49
2025
- Melbourne, Australia
Alia Ismail, the founder of Ismail Dispute Solutions LLC, brings a unique perspective to conflict resolution. Having lived in both the Middle East and North America, she understands and honors human differences. Her experiences in these diverse cultures have revealed a universal longing for sustainable peace, whether in business or family disputes.
Services
- Business Services
Focus in
- Answering Services
$25 - $49
250 - 999
2024
- Great Falls, Montana
Vocca
The AI voice receptionist for healthcare, answering every patient call
Vocca is an AI-powered voice receptionist built for healthcare providers. It answers every incoming and outgoing patient call, 24/7, in a natural voice, handling appointment booking, reminders, and common questions without human intervention. Trained on medical terminology and workflows specific to each specialty, Vocca integrates directly with practice management software and hospital systems. Hosted in France on HDS-certified infrastructure and fully GDPR-compliant, it helps clinics and hospitals eliminate phone wait times, reduce no-shows, and free up medical staff to focus on in-person patient care instead of the phone. ... Read more
Services
- Business Services
Focus in
- Answering Services
NA
10 - 49
2024
- Paris, France
Spartan Restoration offers complete property restoration services throughout Long Island and nearby areas for water, fire, smoke, mold, storm, and sewage damage. Services include emergency water extraction, structural drying, mold remediation, fire and smoke cleanup, odor removal, storm and flood repair, sewage cleanup, air duct cleaning, reconstruction, and specialty cleanups. Using advanced equipment and proven techniques, Spartan Restoration restores residential and commercial properties safely and efficiently, preventing further damage and ensuring long-term protection. ... Read more
Services
- Business Services
Focus in
- Answering Services
NA
10 - 49
2016
- New Albany, Indiana
AnswerFirst – 24/7 Live Answering & Virtual Receptionist ServicesFor more than 25 years, AnswerFirst has helped businesses deliver exceptional customer experiences through professional, 24/7 live answering and virtual receptionist services. Our U.S.-based Customer Service Professionals answer calls around the clock, helping businesses capture more opportunities, respond to customers promptly, and maintain a professional presence without the overhead of additional in-house staff.We provide fully customized call handling solutions for businesses of all sizes, including small businesses, healthcare providers, law firms, property management companies, home service contractors, and other organizations that depend on reliable customer communications. Our services include live telephone answering, after-hours call coverage, overflow call handling, lead capture, appointment scheduling, message taking, emergency dispatching, and customized call routing and escalation procedures.What Sets AnswerFirst ApartUnlike traditional answering services that require clients to purchase predetermined minute packages, AnswerFirst offers a flexible, pay-as-you-go pricing model featuring true one-second billing and automatic volume discounts. Clients pay for the actual time used, and their per-minute rate automatically adjusts based on their monthly usage—without having to select plans, purchase blocks of minutes, or manually upgrade their service.We also believe that exceptional service starts with understanding each client's business. Every new client receives personalized, white-glove onboarding with a dedicated specialist who helps develop customized call handling procedures and ensures their account is configured to meet their specific needs.Beyond answering calls, AnswerFirst helps businesses streamline operations through software integrations. Our integration capabilities, including self-service connections through Zapier and custom-built solutions, can help transfer call information directly into CRMs, ticketing platforms, and other business applications—reducing manual data entry and improving response times.Our CommitmentAt AnswerFirst, our vision is a healthy world filled with happy people enjoying exceptional customer care. We bring that vision to life by combining experienced U.S.-based professionals, personalized service, flexible technology, and transparent pricing.Whether a business needs occasional overflow support, dependable after-hours coverage, or a fully outsourced receptionist team, AnswerFirst provides a scalable solution designed to keep businesses connected to their customers 24 hours a day, 365 days a year. ... Read more
Services
- Business Services
- BPO Services
Focus in
- Answering Services
NA
250 - 999
1999
- Tampa, Florida
The Backup Line
AI answering service for restoration, roofing & plumbing contractors
The Backup Line is a 24/7 AI answering service for restoration, roofing, and plumbing contractors. It works exactly the way the name says: your phone still rings first. You answer the calls you can; The Backup Line catches the ones you can't — after-hours, mid-job, or when the line is already busy — so a missed call never becomes a lost job.When a homeowner calls at 2 a.m. about a burst pipe or storm damage, the AI answers on the first ring, greets them as your company, and runs trade-native intake: name, callback number, and exactly what's going on. Emergencies are escalated to you instantly — a phone call to your cell (redialed if you miss it) plus email and push — so you call the customer back before they dial the next contractor. Non-emergencies are captured and waiting for you in the morning.Every call is emailed to you the moment it ends with the full transcript and recording, and lives in your own web portal. You keep your existing number, choose when it picks up (after-hours only, overflow, or every call), and setup is done for you in days — no hardware, nothing to install.$297/month plus a one-time $99 setup. Built in Michigan, answering calls nationwide. ... Read more
Services
- Business Services
Focus in
- Answering Services
NA
Freelancer
2026
- Shelby, Michigan